They are far superior to their online counterparts. This is an expensive loan; of course, but the customer service is excellent and the reps are extremely professional, yet pleasant and personable. Review the website and you'll agree there aren't hidden fees. The reps are "very up front" and knowledgeable. Totally satisfied with my experience so far. Just saying.....
An auto title loan typically carries an annual percentage rate of 300% and has a very short term, such as 30 days, in which it must be repaid. It differs from another type of short-term, high-rate debt called a payday loan because the borrower signs over the title of his or her vehicle to secure the debt. Payday lenders usually get a postdated check or other form of access to the borrower’s bank account, but no other collateral. Car title loans are allowed in 21 states, while 29 states have no substantive restrictions on payday loans, according to the Center for Responsible Lending in Durham, North Carolina.
As for federal regulation, the Dodd–Frank Wall Street Reform and Consumer Protection Act gave the Consumer Financial Protection Bureau (CFPB) specific authority to regulate all payday lenders, regardless of size. Also, the Military Lending Act imposes a 36% rate cap on tax refund loans and certain payday and auto title loans made to active duty armed forces members and their covered dependents, and prohibits certain terms in such loans.
Brian Melzer of the Kellogg School of Management at Northwestern University found that payday loan users did suffer a reduction in their household financial situation, as the high costs of repeated rollover loans impacted their ability to pay recurring bills such as utilities and rent. This assumes a payday user will rollover their loan rather than repay it, which has been shown both by the FDIC and the Consumer Finance Protection bureau in large sample studies of payday consumers 
Some of the lenders in our network participate in what is known as automatic loan renewal. Simply put, if your loan is beyond a specific amount of time past due, your lender will rollover your loan. This may be offered to you in addition to options like repaying your loan in full at a later date or repaying your debt in installments over time. The minimum term for an automatic renewal is 15 days and you will likely be required to pay renewal fees and additional interest charges.
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